Shipping & Returns Policy

Just as we value the quality of our products, we value our customers. If you are not satisfied, please contact us. We will be happy to work with you as customer satisfaction is our number one priority.

Returns & Exchanges

I will accept returns and exchanges if you:

• Contact me within: 7 days of delivery
• Ship items back within: 14 days of delivery (at your expense)
• I don't accept cancellation of an order due to our quick response in shipping the order

The following items can't be returned or exchanged:

• Because of the nature of glass items, unless they arrive damaged or defective, I can't accept returns for custom or personalized orders because we can not restock those items.

Conditions of Returns

• Buyers are responsible for shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.